About Vi Bella:
What does the name Vi Bella mean?
What sets Vi Bella Jewelry apart from other companies?
Is Vi Bella a business or a non-profit?
We do have a non-profit arm of the company Vi Bella Serves which provides educational sponsorships for our artisan’s children in Haiti as well as projects that impact the communities we serve in Haiti and Mexico.
Our philosophy: We believe employment can change the world. Our business model focuses on empowering artisans to be self-sufficient through the dignity of a job and a way to support their families and give back to their communities.
Instead of simply donating to communities, we hire and train artisans, creating a lasting impact and a path out of poverty. We create a marketplace for artisan products through our ambassadors, home gatherings and fundraisers. We also link arms with other like-minded organizations through partnerships. We strive to live Micah 6:8: To act justly, love mercy, and walk humbly,
How does Vi Bella empower artisans?
In Haiti jobs are scarce and many go hungry. Many families make the heart-wrenching decision to give their children over to orphanages because they cannot care for them. The training, employment, and support that our artisans receive is life-changing.
Artisans are proud to be able to provide good food, clean water and improved housing for themselves and their families. The money they spend on these commodities circulates throughout their communities, causing a ripple effect by supporting small businesses or individuals who have wares or services to sell.
We directly employ artisans through our own Vi Bella centers: two in Haiti and one in Mexico. All of our artisans are paid a fair daily wage. In Haiti, our artisan’s children are given school sponsorships supported through Vi Bella Serves, our non-profit arm. In addition to steady employment, our artisans are given the opportunity to engage in Bible studies and prayer at their work sites if they wish.
Vi Bella also gives back to the communities where our centers are located in a variety of ways.
Why do you use a direct sales business model?
About our Jewelry:
How does Vi Bella design their products?
We also work with a few partner organizations, purchasing their products to support their artisans. We then market these pieces online and in our catalogs, widening the circle of empowerment. These pieces are labeled as “partner pieces.
Are Vi Bella products recycled?
Some pieces are made by Vi Bella partner artisans. What does this mean?
Since products are handmade, what can I expect?
How should I care for my jewelry?
How will Vi Bella ship my order?
Will my card be charged at the time of purchase or when my order ships?
What will I pay in shipping charges?
Does Vi Bella ship internationally?
I ordered some products through a gathering or fundraiser, when can I expect them to arrive?
Will I be charged sales tax on my order?
My item is out of stock. What should I expect?
What is your return policy?
Replacements for the same item are allowed if the original receipt or order number and jewelry item(s) is returned within 90 days of the ship date on the invoice. Your Ambassador or Home Office Staff member will process a return/exchange order for you.
Exchanges (for a different item) are allowed if the original receipt or order number and jewelry item(s) is returned within 60 days of the ship date on the invoice. Your Ambassador or Home Office Staff member will process a return/exchange order for you.
Refunds are allowed if the original receipt or order number and jewelry item(s) is returned within 30 days of the ship date on the invoice. Your Ambassador or Home Office Staff member will process a return/exchange order for you.
• Upon receipt of the return/exchange order, Vi Bella will mail your new item with a postage paid envelope to return the incorrect or defective item. Vi Bella covers return postage for: defective item; item damaged in shipping; or item incorrectly sent. Vi Bella does not cover postage if you ordered an item incorrectly or changed your mind.
• For exchanges: Your card will be refunded the original amount for the item being returned, and charged the new amount for the replacement item. (Exchanges for something more than the original amount will be charged the additional amount. Exchanges for items less than the original amount will reflect the difference.)
• If you are making a return because you ordered the wrong item or because you changed your mind, your card will be charged $5.95 to cover shipping.
• If we are unable to process your card with proper approval, you will need to provide a new card number.
• Please allow 2-3 weeks for complete processing of your return/exchange order.
• If original product is not returned, we will not be able to process a refund to you.
• If you did not purchase through an Ambassador: send an email to firstname.lastname@example.org with your order number, item you wish to return or exchange, the reason you wish to return it, and what item you wish to receive for your replacement.
Gift cards cannot be returned or exchanged. Gifts cards do not have an expiration date.
Lost items or items damaged due to normal wear are not covered under our replacement policy.
How do I find a Vi Bella Ambassador?
What is the ambassador opportunity?
You manage your own centers? Does that mean my commission takes away from how much the artisans make?
Why do you use a direct sales business model?
How do I become a Vi Bella Ambassador?
How much does it cost to get started?
In addition to beautiful product, your kit will include business supplies, a virtual office, online training materials, and support you will need to start your business.
How much can I earn?
As you build a team and become a leader for new Ambassadors who join, you will earn a percent of their commission as well as bonuses on your team sales.
How often do I get paid?
What kind of support does Vi Bella provide?
Can I sell Vi Bella products online?
Are there any additional rewards I can earn as an Ambassador?
Do you have monthly hostess and customer specials I can promote?
Does Vi Bella support charities and fundraisers?
Vi Bella Jewelry also has a sister non-profit, Vi Bella Serves, which supports many initiatives that create educational and supportive opportunities for the communities in which we serve. Learn more about Vi Bella Serves here.
How much do I need to maintain in sales each month to maintain my status as a Vi Bella Ambassador?
Will I need to purchase additional marketing materials such as catalogs, order forms and business cards?
Are Gathering and Fundraising orders shipped to each customer or am I responsible for delivering product?
How do fundraisers work? Will I get commission if I organize one of these with a group?
Are there conferences that Ambassadors can attend?
Hosting a Gathering:
What is a Vi Bella Gathering like?
What are the benefits of hosting a gathering?
When can I host a Gathering?
Where can I host a Gathering?
How do I prepare for my Gathering?
What if some of my friends can't make it?
Can I host a Gathering with a friend?
How much space do I need to host a Gathering?
How long will it take for our new Vi Bella to arrive?
Artisan Showcase Collections:
How does the Artisan Showcase Collection Work?
As you can see, the potential profit from the Artisan Showcase Collection is far better than anything Three Cords/Vi Bella has offered in the past, with a 65% profit made when selling all items in your kit at retail price. What a great offer!
Do I charge tax to customers?
Can I return or exchange products?
Can I sell these products through social media?
Are there any other benefits to purchasing the Artisan Showcase Collection?
Why can’t I choose what is included in my collection?
What is the structure of this collaboration?
The Mission of Hope has successfully overseen Three Cords for the past seven years. This job-creation ministry is inspirational. Three Cords employs twenty-four artisans who create and sew a line of products mainly distributed through trunk shows and retailers.
Over the past year Vi Bella has been investigating ways that we could consolidate product lines together, taking the best business practices from each organization, and making a greater impact in Haiti. With Vi Bella’s Ambassador program and presence in Haiti, this venture has been prayerfully considered. We believe we are better together.
Vi Bella will now run all Three Cords operations. We are grateful for the leadership that has built and managed this amazing job-creation ministry and will continue to work side-by-side with our trusted partners at The Mission of Hope by infusing income into their programs and services. We look forward to their continued support as Vi Bella carries on their vision.
What is Three Cords?
Three Cords is a social enterprise born out of Mission of Hope Haiti, an organization founded in 1998 that exists to bring life transformation to every man, woman, and child in Haiti. After a major earthquake devastated Haiti in 2010, an estimated 9,000 Haitians faced amputations from the falling rubble. Mission of Hope provided surgeries, prosthetics and other medical care to many people impacted by that earthquake.
Unfortunately the disabled in Haiti are seen as unable to work or contribute to their communities and are often treated as outcasts. A missionary working for the Mission of Hope in a post-operation ward and prosthetics lab began to occupy patients by teaching them to braid fabric as they awaited surgery. Knowing those women would need opportunities to grow and work, the idea behind Three Cords was formed. In September – 2010, this organization launched to empower and employ these amputee victims. Three Cords quickly expanded to hire from the nearby deaf community. Today the vast majority of artisans on staff are women with a disability. We will continue to look for ways to provide employment opportunities for the disabled, as we pursue our vision and mission.
Twenty-four artisans are now employed with Three Cords.
What will change for Three Cords artisans?
The day-to-day supervision will now be managed by Vi Bella Jewelry, under the leadership of our Founder and CEO, Julie Hulstein. We are working with the Mission of Hope to provide continued, strong, leadership. Product lines have been consolidated, allowing us to market them to past Three Cords partners, Vi Bella’s national sales team of Ambassadors, and storytellers.
The Three Cords center will remain on the Mission of Hope campus. It has recently been updated, repainted, and refurbished to make it a more comfortable place to work. It is our desire to continue developing skills, leadership, and supporting the spiritual walk of our artisans in the workplace on a daily basis.
Vi Bella has also collaborated with Mission Of Hope campus to implement an artisan experience where individuals and missions groups are able to interact, learn from, and see up close the powerful impact of employment in Haiti. A storefront that carries both lines of products has also been opened.
What are the benefits of Vi Bella partnering with Mission of Hope and acquiring Three Cords?
The greatest benefits are described best by the Mission of Hope President and Vi Bella CEO:
“By working together, we will see more artisans employed and trained with much greater impact for the nation,” says Mission of Hope President, Brad Johnson.
“The Vi Bella journey began with my own mission trip to Mission of Hope,” says Julie Hulstein, Founder and CEO of Vi Bella. “God placed on my heart a desire to use job creation as a way to help create beautiful lives for the people of Haiti and their families, while using the success of Vi Bella to donate back to the life transformation work happening through Mission of Hope. Collaborating in this way is a wonderful next step in seeing that dream become reality.”
We see the full circle impact: employing more artisans and reaching a greater audience of support both Haiti and the United States.
The additional product line being offered to Vi Bella Ambassadors and wholesale partners is an added benefit.
Where are Three Cords artisans located?
The Three Cords center is located on the Mission of Hope campus in Titiyan near our Vi Bella Center in Simonette, Haiti. We also manage a storefront at this location.
Will Vi Bella be operating the Three Cords Center?
Yes. We have hired some outstanding Haitian managers to run day-to-day operations and will also work with the Mission of Hope staff.
All Three Cords artisans have been offered contracts by Vi Bella to continue employment using their skills to sew.
How will Mission of Hope (Three Cords Previous Parent Company) be involved?
Mission of Hope will continue to be involved through their support of our mission through exposing visitors to Haitian products, Ambassador opportunities, and making more awareness of the need of employment for the Haitian people.
In return, a portion of Vi Bella profit will go back into Mission of Hope to help with their continued support of the Haitian people.
Will Three Cords products be available on the Vi Bella website and to retailers?
Yes, some products are currently available with more offerings being added soon. Some Three Cords products will also be added and be available to our wholesale retailers.
How will this collaboration impact current Three Cords partners and Vi Bella Ambassadors?
It’s a win/ win! We will have more products to market together, the ability to cross-market, and an even greater story to tell by linking arms.
Also, in the near future we will be adding a ‘Product Showcase Pop Up’ which will feature a carefully selected grouping of Three Cords/ Vi Bella items for sale/fundraising.